The Ministry of Justice sent the Tecnoblog the complete list of questions asked by the DPDC (Department of Consumer Protection and Defense), Senacon. As the questions are long, we made a summary at the end of the post.
The agency wants to know, for example, if the user will have the option of not accepting the sharing – something that was only offered for a short period in 2016. Senacon also asks: if the user does not accept this and cannot leave WhatsApp, is there a way to extend the deadline to delete the account? Again, Facebook has had access to the data for years.
“Ah, but I don’t have a Facebook account, so that’s okay!” We are not talking about the social network here, but the conglomerate that owns Instagram, Oculus and other services. This does not include your messages – which are protected by end-to-end encryption – but details such as name and mobile number.
Senacon also has some doubts involving the European Union. In 2019, Germany decided that Facebook services – like WhatsApp and Instagram – will only be able to exchange data “with the voluntary consent of users”. Otherwise, the information must remain in their respective apps. The agency wants to better understand why this decision was made.
The questions that WhatsApp and Facebook should answer
We summarized below the questionnaire that Facebook received; you can check the full version on this link.
- The WhatsApp user can control which personal data will be accessed by companies in the Facebook conglomerate?
- How will the transparency policy and how will the WhatsApp user be informed of the operations that will be performed with his data?
- The user will have the option of not accepting sharing? If not, can you continue to use the application?
- If the user does not want to share data with Facebook and cannot leave WhatsApp at this time, it will be possible extend the deadline for migrating to another app?
- WhatsApp receives data from other users about you, including your cell phone number, name and contacts in the phonebook. The policy mentions that each of these users must have “legal authorization to collect, use and share their data before providing it to us”. How does WhatsApp know that this third party obtained such authorization? In the case of groups, what are the conditions for a third party to legally send messages?
- Why Facebook and WhatsApp hinted that would not exchange data in the European Union, but started to adopt this practice? Why did Germany decide that users cannot be deleted or suspended if they do not authorize sharing?