What if an Android app closes on its own, becomes unresponsive, or won’t open? We have all known this: without warning, the Android application we are using suddenly closes. To solve the problem and prevent it from repeating, we have a few tips for you.
Whether you are a beginner of Android or a more advanced user, we have all had to deal with an android application which refuses to function properly. Sometimes it happens that Google has pushed a faulty update of the apps or a component of the Android system. Unfortunately, these bugs don’t really have a quick fix. On the other hand, we can offer you some tips to react correctly in the event of a problem. Follow the leader !
Uninstall Android System WebView
Many users are experiencing issues with their Android apps in the past few hours. It would seem thatan update of Android System WebView either at the origin of these failures. This component of the Android system, responsible for displaying Web content in Android applications, was indeed updated on Monday, March 22, 2021. A Google spokesperson has also confirmed the existence of a bug: “We are aware of an issue with WebView that causes certain apps to crash on Android. We are currently working to fully discover the scope and a fix is in progress ”.
To solve the problem, we simply invite you to uninstall this component of Android by going to the Play Store. Follow the full process below:
- Go to the Google play store
- Go to My games and apps
- Open the tab Updates and select Android System WebView
- Press on Uninstall
- Confirm by pressing again Uninstall
- Restart your Android smartphone
Restart your Android smartphone
Then try to restart your smartphone. If it has been a long time since you restarted your Android device, this action might work fine, restarting will reset your smartphone to open apps and processes. All those apps running in the background on your Android smartphone can have a real negative effect in the long run. If the problem is minor, restarting should suffice.
Force stop the Android application
Before getting to its more extreme solutions, first force shutdown this broken Android app. Even if you have already closed it, an application may continue to run in the background due to a bug. To force the stop, all you need to do is:
- See you in the Settings from your Android smartphone
- Go to Apps and notifications
- Choose the problematic Android app
- Press on Force stop
Clear the Android app cache
In the event of a problem, the second essential step is to empty the cache of the application in question. To clear the cache of an Android application, it’s very simple:
- meet in Settings,
- then in Apps and notifications
- choose the problematic Android application
- See you in Storage
- Click on Empty the cache
The next time you open, your application will be a little slower at launch, but this maneuver could have solved the problem if it is not too serious. On the other hand, avoid clicking on “Delete data”. This action will delete the data recorded at the time of identification.
Check if an update is available for the Android app
The problem may have already been spotted by the developers of the app. Hopefully, an update containing a fix is already available. To check if an app update is available, all you need to do is:
- go to Google Play Store app
- go to the drop-down menu on the left
- Press on My games and apps
- choose Update all
Uninstall then reinstall the Android app
If all these tips still haven’t worked, you will have to uninstall the application that is causing you problems. For that, you just have to:
- Go to the Google Play Store app
- Find the application in question and click on Uninstall
- Wait a few moments before pressing Install
Of course, this solution is only possible in the case of an application that you have installed yourself. If it was native to your Android smartphone, you still have the option to root it to remove the application or remove the latest updates. One of these two solutions should be able to fix the problem as well.
Factory reset your Android smartphone
If the above methods did not work, you will have to use the strong method. You will have to restore your smartphone to its factory settings. Before doing this, however, there are a few essential steps to follow. First of all, we advise you to back up the personal data of your Android smartphone. To restore your smartphone to factory settings:
- Open the app Settings
- Click on System then on Reset options
- Press on Erase all data (restore factory configuration
- Once this is done, select the option to restart the device.
- Configure the device and restore the data you backed up.
To learn more, find out why you need to reset your Android smartphone and how to do it. Which apps are having the most problems on your Android smartphone? What’s your method? Have you ever stopped using an app because of this problem? Tell us all about it in the comments!