Serasa: how to pay IPVA, fines and vehicle licensing in the app

O payment of IPVA, annual licensing and vehicle fines can be carried out in installments through the application of Serasa. The solution was developed in partnership with Zapay, a startup specializing in vehicle debt that has been operating for four years, has served 3.5 million owners and regularized more than 500,000 cars.

The functionality is still in the testing period and allows free consultation of pending and future values ​​in 22 State Departments of Transit (Detrans). When this phase is over, the service will also be available in Bahia, Paraná and Ceará and will be expanded to 25 states.

The app allows the payment in cash by Pix or bank slip and, even, divided in up to 12 installments on the credit card. The process is carried out completely online, in an agile, safe, simple and bureaucratic way.

Who should pay the IPVA?

(Source: Detran-GO/Reproduction)Source: Detran-GO/Reproduction

The Motor Vehicle Property Tax (IPVA) is due annually by all people and companies that own automobiles, such as cars and motorcycles, and obeys a payment schedule different in each state.

The payment of the state tax, along with other fees such as licensing and pending fines, is essential for the release of the updated Certificate of Registration and Licensing (CRLV).

What happens if you don’t pay the IPVA?

The lack of payment of the IPVA, in itself, does not generate points on the national driver’s license (CNH), traffic fines or vehicle seizure. This does not mean, however, that the late vehicle owner will not be penalized.

As the tax debt prevents the issuance of the updated CRLV, the owner can be penalized for circulating with the document expired with a very serious infraction worth R$ 293.47, seven points on the CNH and removal of the vehicle.

How to consult and pay vehicle debts?

The consultation and payment of vehicle debts must be carried out, in an official way, on the website of each state Detran or through the applications of accredited banks. In each case, the procedures vary and may require several steps. However, from the Serasa app, the process becomes faster. See how.

1. Download do App

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

The first step to carry out the consultation and payment of vehicle debts is to have the Serasa app. If you haven’t installed it yet, the app can be downloaded from the Play Store or App Store. After installation, a brief registration will be required, starting with the CPF, if not already registered in the service.

The app works as a digital wallet, which can be supplied by bank transfers, and allows you to check any debt that is registered at Serasa, pay bills, agreements and recharge your cell phone, in addition to verifying who consulted your CPF in an unknown way, which could be an indication of fraud.

2. Select the payment area

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

After registering and logging in to the application, the user must tap “Pay”, available at the center of the bottom of the screen.

3. Enter the vehicle area

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

In the payments area, your digital wallet balance will be shown, as well as options to pay bills, pay agreements or top up your cell phone. The user must tap on “Vehicular Debits” to access the consultation and payment of IPVA, annual licensing and fines.

4. Report to board

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

Then the vehicle’s license plate must be informed. In addition, you must agree to the Terms of Use and Privacy Policy and tap “Consult and pay”. The app can request information about which state the vehicle is registered in.

As the feature is being tested, an error message may be displayed. In this case, it is possible to try again, preferably at another time, as the system is still showing some instability.

5. Data confirmation

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

To ensure authenticity and security in the query, enter the requested data, as well as the National Registry of Motor Vehicles (RENAVAM) number and click on “Continue”.

6. Selection of debts

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

Debits that have not yet been paid will be displayed on the screen. It is possible to pay one or all of them at once, simply by selecting the debts to be paid. Next, the user must choose the form of paymentas well as possibility of installment in case of credit card, and tap on “Pay Now”.

7. Follow-up

(Source: Serasa Experian/Reproduction)(Source: Serasa Experian/Reproduction)Source: Serasa Experian/Reproduction

An email will be sent with the order protocol number on the Zapay website, which can be tracked in the “My Orders” option in the upper right corner of the page. Credit card and Pix payments are usually confirmed within minutes. The ticket can take up to two business days.

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