Poupatempo: how to make appointments through the app or website

O Saves time was created in 1996 by the Government of São Paulo, aiming to bring together several services from municipal, state and federal levels in just one location. With the covid-19 pandemic and social isolation, the program felt the need to digitize itself, making several services available on its website and mobile app — available for Android and iOS.

The project is managed by Prodesp (São Paulo State Data Processing Company)a technological solutions company for the Government of São Paulo, and also allows the virtual scheduling to the unit closest to you. Check out some of the main digital services available and how to use the system to schedule a visit.

Available services

(Source: Legislative Assembly of São Paulo/Poupatempo/Reproduction)Source: Legislative Assembly of São Paulo

O Saves time offers more than 400 services in different categories, such as: ‘Personal Documents’, ‘CNH — National Driver’s License’, ‘Vehicles’, ‘Work, Employment and Pensions’, among others. Some of the main services available that can be performed directly through the Poupatempo website are:

  • Digital Workbook;
  • 2nd copy of the National Driver’s License (CNH);
  • Definitive CNH — exchange of permission for the definitive license;
  • Renewal of CNH;
  • Application for Unemployment Insurance;
  • Background Certificate Request.

Appointments through the app

Services that require the presence of the individual to collect biometrics or photographic records can be scheduled through the application, or through the web page. Check out how to schedule an appointment using the Poupatempo app, below:

(Source: Poupatempo Digital/Reproduction)(Source: Poupatempo Digital/Reproduction)Source: Poupatempo

1. In the Poupatempo Digital application, select the “Services” tab and choose the category of service you want — in this tutorial, we will schedule the issuance of the 1st copy of an RG;

2. Select the service you want to schedule;

3. Choose the option “Schedule an appointment”;

(Source: Digital Saver/Reproduction)(Source: Digital Saver/Reproduction)Source: Poupatempo

4. The app gives the option to select by date or location;

5. When choosing the date, select the place for the appointment;

6. Choose one of the available times;

(Source: Poupatempo Digital/Reproduction)(Source: Poupatempo Digital/Reproduction)Source: Poupatempo

7. Select the service option;

8. Check the schedule data and click “Next”;

9. Fill in your phone number and confirm the appointment;

(Source: Digital Saver/Reproduction)(Source: Digital Saver/Reproduction)Source: Poupatempo

10. A notice will appear on your screen confirming the operation;

11. The application will provide the details of the appointment and, if there are any errors, it is possible to delete the appointment;

12. Check your scheduled appointments on the left tab of the “Home” page.

Appointments through the website

Check out how to make appointments on the website of the Saves timeto follow:

1. On the web page, enter your login details and password;

2. In the main menu, select the option “All services”;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

3. In “Services”, choose the category and select the service you want to schedule and proceed;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

4. In the selected service, read the instructions and choose the scheduling option;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

5. On the Poupatempo website, it is also possible to schedule appointments for dependents, in addition to the holder. Select who needs to perform the service and continue;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

6. You can choose the location or date first and automatically the second will show availability;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

7. With the location and date chosen, select your preferred time;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

8. Check personal data, appointment information and proceed;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

9. With the appointment made, print the protocol to be presented on the day. Select “back to appointments” to view them;

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

10. Under “My appointments”, you can view a summary of appointments and cancel the service at any time.

(Source: Poupatempo/Reproduction)(Source: Poupatempo/Reproduction)Source: Poupatempo

Now you know how to access services and make appointments in Saves time, both through the app and the website! check out more TecMundo tutorialsclicking here.

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