How to subscribe to Nubank’s cell phone insurance

You digital banks brought great news for users who no longer wanted to face queues every time they wanted to make a payment or transfer and still pay for certain bank transactions. It’s the Nubankone of the pioneers in the field, continues to invest in technology and innovation to attract more and more people who are engaged in the digital world.

Recently, the platform developers introduced the Secure Cellular Nubank, which consists of insuring your device in a more practical and faster way. Want to know about it? Check out all the details below!

Nubank Celular Seguro: understand how it works

Initially, the service was only available to selected users of the bank, but now it can be hired by all those who want more security in their own pocket.

In case of theft, robbery or accidental damage, you can activate the insurance, which is available 24 hours a day. It is valid for different models, including cell phones that were purchased outside Brazil. In addition, if any of these problems happen abroad, you will also have a guarantee through Nubank Celular Seguro.

(Nubank/Reproduction)(Nubank/Reproduction)Source: Nubank

Despite all these advantages, it is important to emphasize that when hiring the service, there is a 30-day grace period which are counted from the day the plan becomes effective. This means that you have to wait for the end of this period to trigger the insurance for the first time.

How much does Nubank cell phone insurance cost?

It is also worth noting that the The amount of the insurance deductible varies according to the cell phone model and also the coverage that the consumer wants. The platform offers coverage options for “accidental” and “theft and robbery” damage.

Insurance simulation with a Galaxy S20 FEInsurance simulation with a Galaxy S20 FESource: Screen Capture/TecMundo

In a simulation carried out by TecMundo with a Galaxy S20 FE cell phone, the value of complete coverage was R$50.50 per month, in addition to a R$300 deductible.

Check out the step by step to sign Nubank insurance

Nubank’s cell phone insurance is available through the bank’s app. To make a simulation or hire, follow the steps below:

1. Search for “Seguro Celular” in the app and then tap on “I want to know more”;

2. Press the purple arrow to continue and enter the IMEI number (International Mobile Equipment Identity), your device’s fingerprint;

3. If you still don’t know what that number is, tap “Where is the IMEI” and follow all the instructions that appear on the screen;

4. From this point on, you will be able to choose the two insurance options available: the first refers to only theft and robbery or accidental damage and the second to full coverage;

(Nubank/Reproduction)(Nubank/Reproduction)Source: Nubank

5. When changing the type of coverage, keep in mind that the amount to be paid monthly will change. This value will be indicated at the end of the process before confirmation;

6. Proceed to choose the payment method: Credit Card or NuConta.

7. A summary of the agreement will be displayed on the screen. You can also read it in full under “Terms and Conditions”. If everything is ok, tap “Contract Insurance” and enter your 4-digit password.

8. After one month, you can make changes to your coverage plan and still claim your insurance for the first time.

It is important to note that the billing amount will be the same as the service contracting amount and, if this date is a Sunday or a holiday, the billing will be carried out on the next business day. To activate the insurance, simply contact the bank’s customer service team through the application’s chat, by phone 0800 608 6236 or through the e-mail

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