99Pay is 99’s digital wallet that was created to make life easier for its users. In addition to paying for your races made by the app itself, you can use the service to escape from bank and lottery lines when paying off your bills. See below how to pay a boleto through WhatsApp using 99Pay.
The process is very simple and you just need to be registered at 99Pay and have at least R$ 10 in the digital wallet — the balance can be loaded directly into the app.
- Go to “New contact” on WhatsApp
Open the messenger, click on the list icon at the bottom of the screen, then click “New contact”;
- Add 99Pay Official Contact
Enter the number (61) 3550-8938, fill in other information like name the storage location and save the contact;
- Send “Menu” to the virtual assistant
Go to contacts, look for the newly added number and tap it; type it “Menu” in the message field and click the icon on the right side to send the text;
- Accept the terms and conditions to continue
To use the Services, you will be required to accept the terms and conditions of the service; to do this, tap “I accept” at the end of the automatic message;
- Select “Pay slips”
Click on “View Menu”, then on “Pay boletos” and tap on “Send”;
- Enter the barcode of the bank slip or send the PDF or photo of the file
To pay a bank slip on WhatsApp, enter the barcode in the message field and then tap “Send”; if you prefer to share the file itself, tap the clip icon (for PDF) or camera (for photo), select the boleto and share it in the message;
- confirm transaction
You will receive a review message of your order with the barcode, amount and payment method; if all information is correct, click “Confirm”.
For transactions made by WhatsApp, the balance is directly deducted from your digital wallet. However, it is possible to use a credit card for payment through the 99Pay application itself.
The solution is the result of a partnership between Didi Chuxing’s innovation laboratory (owner of 99) and Facebook. Thus, all operations carried out within WhatsApp by 99Pay rely on several layers of security from both companies, in addition to the use of encryption in messages to reinforce user protection.
99Pay offers two types of limits — for those who have a verified card on the platform and for those who do not. In the case of the first group, the monthly payment limit is BRL 4 thousand for utility bills (electricity, water, gas, etc.) and R$ 2 thousand for general bills, like those generated in online purchases. If you don’t have any verified cards in the app, the limits change to R$800, both for useful accounts and general purchases. For limits on other digital wallet transactions, visit 99Pay’s help page.
According to the company, card verification guarantees the user a safer platform, and is, therefore, one of the security measures that the company has to prevent fraud. Furthermore, this guarantees you more advantages within the payment system.
In such cases, contact the 99 service team via the application’s Help Center or by phone on 0300 3132 421. After contacting, your account will be blocked and no one else will be able to use it.