Offering options both via app and website, Shein is a store focused on clothing and accessories for all types of people, from adults to children. It may be that you are in doubt about prices, payment methods, delivery, among other things. That’s why I’ve prepared a guide to give you that strength on how to shop at Shein. Come with me!
Time needed: 10 minutes.
The following walkthrough is focused on the app version, but the website version works the same way.
- find your product
After logging into the app, find the garment or any other item you want to buy. Set the size and click “Add to Cart”;
- check out
Open your cart and check if the product is correct. Here you can increase the amount of units or add more items. When you are satisfied, click on “Finish”;
- fill in the data
On the next page you will need to add important data such as full name, delivery address, phone number, etc. When you fill in everything, click on “Save”;
- Set the payment method
All right, now you have to pay, of course. When shopping at Shein, there are payment methods such as Pix, credit card, bank slip, PayPal and Mercado Pago. On this same page you can add coupons and gift cards. Make your choice and click on “Continue Shopping”;
- Finalize
Finally, check the order details and make the payment. From now on, all you have to do is track the delivery of your new part.
Each product has its own delivery estimate. For international orders, my personal experience is that it takes around twenty days. For orders within Brazil, the deadline can be reduced significantly.
The company is as safe as any other that offers international and national purchases. There are situations that can give you a headache, but normally everything is delivered correctly and on time. Always keep in touch with the store through its communication channels.
Yes, but only on Brazilian orders. The user has up to 30 days to make the return. It is important to note that the parts must be unused, undamaged and in the original packaging. Otherwise, Shein does not accept the return.
Shopping at Shein is exclusively online. There is no physical store or delivery point.
Yes, but only if the package has not yet been shipped.
Yes. There may be situations where your order needs to be split into more than one package. This happens because of the quantity, treatment of the items or even weight.
These are products that appear from time to time for prices much lower than the standard. However, they do not allow returns or refunds.
More shopping tips at Shein
It is important to remember that Shein is an international company, that is, many of its items are shipped from outside Brazil. In this case, pay close attention to whether returns are allowed when buying a piece, as this is one of the main indicators of its location.
We also cannot ignore the fact that many items come from other countries, that is, it may happen that you need to pay an extra amount to release the delivery. Therefore, it is necessary to know if you were taxed by the Brazilian post office.
In addition, it is possible to request a refund on purchases at Shein, but always meeting some common requirements.
If you like the service and the platform, it might be worth thinking about the company’s points system. With them, the person can receive discounts on future purchases, something that can be a helping hand if you become a frequent buyer.
Overall, shopping at Shein works very similarly to other companies like Shopee, Mercado Livre and Amazon. There aren’t huge differences, so if you’re already used to some of the names mentioned, you won’t have too many problems with the store in this article.
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With information: Shein.